I am not a prude.
Those that know me would laugh at the suggestion. However, lately
I find myself on the far right when it comes to the topic of
appropriate attire in the workplace. I am, in fact, now advising
all of my clients to adopt and enforce a Dress Code.
How come? Well,
quite honestly, I often find myself in a difficult position these
days. More than once, I have arrived at the corporate offices of a
client with whom I am working to promote respectful workplace
culture (the cornerstone of which is a workplace free from
discrimination and harassment), and the first thing I see is …
cleavage.
That was my
experience recently at the front desk of a downtown client.
Despite being a heterosexual woman, I found it hard to focus on
telling the young female receptionist what I was doing there - I
was so distracted by her plunging neckline. I was standing, she
was sitting, and there was just no way to avoid it. I looked down
and there they were. It is like when you pass a car accident while
driving; you don't want to look but you just can't help yourself.
In spite of my
distraction, I managed to communicate my purpose and the
receptionist signed me in. Then she stood up to lead me to my
destination. At that point, I was further distracted by her long
and shapely bare legs, which culminated in her stiletto heeled
sandals. I followed her, not paying any attention to where I was
going, wondering when "micro mini skirts" had come back
into style.
Would that this was
an isolated incident. I first became concerned about appropriate
workplace attire a couple of years ago when I was working with a
client to develop respectful standards of behaviour in a
department that had been plagued with conflicts. The last item on
our agenda was the issue of appropriate dress in the workplace.
The employees explained that there was a corporate dress code, but
that nobody really followed it. General discussion ended when one
young woman announced that they were all okay with the issue of
dress and it wasn't a problem for them. She stood up and turned to
go. Clearly visible between her low rise pants and her cropped
top, was a large tattoo that obviously didn't end where her pants
started. What floored me was the fact that she had just finished
telling me that there were absolutely no issues with dress code in
this workplace. It was apparent that from her perspective, showing
a lot of skin at work felt comfortable and perfectly appropriate.
Then there was the
labour conference I attended last year. As I settled in my seat, I
looked around for a familiar face. My search was interrupted when
I found myself transfixed by the protruding breasts of the woman
at the table behind me. Her low cut, transparent blouse called out
to me, "look here, look here." So I did, repeatedly,
throughout the day's program. I couldn't help wonder, as I perused
the mostly male audience, what the guys thought about this.
My speculation on
"what the guys thought" was clarified when I ogled the
receptionist that day at my client's office. I asked my male
client if there was a corporate dress code. There wasn't. He
looked at me and said, "I know why you are asking. It's so
hard. We have casual business attire here and young people now,
well, you know popular fashion". He was concerned about the
clothing choices of the new receptionist, but he wasn't sure how
to talk to her about it. He had raised the issue with his
higher-ups, and some of his male bosses didn't want to make an
issue of it, while others didn't see what the issue was.
This workplace
allowed casual dress, however, did not clearly define what casual
business attire means. What I find interesting is that the casual
rule for men usually results in men coming to work wearing a sport
shirt and slacks, while women often end up looking like the
scantily clad receptionist. I never see men wearing muscle shirts
and super tight pants or short shorts in the "casual"
workplace.
In this situation,
my client did think there was a problem. Unfortunately, he felt
uncomfortable as a man having to have that kind of conversation
with a young woman. So the result was that he procrastinated.
Among other things, he told me he was worried that he would end up
with a harassment charge just for raising the issue.
Let's think about
that for a moment. Suppose he decides to sit down with this female
employee and tell her that she is dressing inappropriately. What
does he mean inappropriately? Well, too revealing. Her response
might well be, "…and why are you looking anyway, you
letch". Without a workplace guideline around which to
structure the conversation, I would argue that the manager's fear
is well placed.
So what is an
employer to do? For me the answer is simple. Employers have a
statutory obligation to provide a respectful work environment free
from discrimination and discriminatory harassment. Sex harassment
is a type of discriminatory harassment. As an employer, you are
putting yourself in a risky position if you allow your employees
to come to work dressed in a manner that encourages others to
think of them as sex objects. And the reality is that popular
fashion today encourages women to dress as if they work in a strip
club. 1
Unless your workplace is a strip club, your organization needs to make a clear statement about professional work attire. You cannot afford to
assume that the women that work for you know what professional
attire looks like. Clearly, as the examples I have shared with you
here illustrate, they don't. There is a multi-billion dollar
fashion industry telling women that being sexy is where it's at.
Even the gender neutralizing suit has been reinvented with
camisoles, tight scoop neck t-shirts, and low cut blouses that
emphasize décolletage.
Human rights law in
Canada differentiates between private and public arenas. It is
specific in the areas to which it applies: employment, provision
of goods and services, and housing. The law requires a different
standard of behaviour at work, and it is the employer's
responsibility to ensure that all employees understand that the
difference exists, and exactly what that difference is.
In my last
newsletter, I argued that it makes good business sense to build a
respectful workplace culture, and to define workplace behaviours
that are consistent with that respectful culture. Professional
workplace attire is one of the behaviours which employers need to
consider in the context of a respectful workplace culture. If an
employer accepts or condones any behaviour which creates a
sexualized atmosphere at work, that employer is not meeting
his/her statutory obligations in human rights law. The result is
often the creation of a poisoned work environment (which, in law,
is defined as fundamentally disrespectful to both woman and men).
In addition, as a 2005 joint study by Queen's University and the
University of Maryland confirmed, this type of environment has
negative implications for the functioning of teams and their
ultimate performance. 2
If you are
interested in having a respectful and productive workplace then
you need to give some thought to appropriate and professional
business attire. You need to define what that looks like in your
workplace, and then either adopt a separate dress code, or include
language about appropriate attire in your Code of Conduct. This
latter option is the approach I take with my clients.
One crucial issue
to consider when designing your policy is how to manage those
individuals who do not conform to the established standard. As I
learned from my experience, realistic fears may prevent managers
from taking the appropriate action. It is important to design a
process that will allow this gender sensitive issue to be handled
appropriately by an individual that feels comfortable and is
empowered to do so.
As with any other
behavioural expectation, once you have adopted your guideline, it
should be incorporated into all new employee orientation, so that
every new employee is familiar with corporate expectations with
respect to clothing at work. Then, once this expectation has been
clearly defined and explained, it must be monitored and enforced,
just as any other workplace behaviour would be.
If you already have
a dress code, you should not just assume that it is working for
you. As we have seen, that is often not the case. It is important
to review your existing policy and determine whether or not it is
being consistently applied … and enforced.
In today's
competitive business environment, a focused, productive work force
is an employer's greatest asset. Do you want your employees
focused on the business scoop or on their co-workers plunging
scoop neck? Make a decision to promote a respectful workplace
culture that includes a clearly defined dress code and ensure your
employees can stay focused on your bottom line.
Footnotes:
- Ariel Levy,
Female Chauvinist Pigs, Women and the Rise of Raunch Culture,
2005
- Harassment takes
toll on Bottom line: Study, the Globe and Mail, Friday June
17, 2005
Erica
Pinsky Inc. works with organizations to manage the complex
issues of discrimination, harassment, bullying and conflict in the
workplace. Erica is a powerful presenter, passionate about
promoting respectful workplace cultures where employees feel
engaged, comfortable and focused on their jobs. Whether she is
doing public speaking, providing workshops and training,
investigations, mediations or in one-on-one intervention, Erica
will bring results.
Be sure to read all the previous e-Newsletters and articles